At SoccerHeroStore, shipping costs for all orders are automatically calculated at checkout through USPS, based on your delivery location and the total weight of the items purchased.

⏱ Processing Time: Please allow 24–48 business hours for order processing before your package is shipped.
⚡ Expedited Shipping: While expedited shipping options are available, please note that Saturday delivery is not supported.
🌍 International Shipping: Some specialty products are shipped directly from France. For these items, please allow a minimum of one week for delivery, in addition to standard processing times.

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RETURNS & REFUND POLICY

Thank you for shopping at SoccerHeroStore. We strive to ensure every customer is satisfied with their purchase. However, if you are not completely happy with your order, you may return your item for store credit only.

Please read below for more details:

• 📦 Return Labels: In the event a return is approved, we can generate a return shipping label for your convenience. However, the cost of this label will not be reimbursed.
• 🚚 Customer Responsibility: Customers are responsible for covering all shipping costs associated with returning or exchanging an item. Shipping charges are non-refundable. If you request an exchange, you will also be responsible for the shipping fees of the replacement item.
• 💳 Non-Refundable Shipping Costs: Any original shipping fees are non-refundable.
• 🛡 High-Value Returns: For items valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned package.

👉 For additional details, please review our full Refund Policy page before initiating a return.